About the company

Velespay's mission is to make online payments simple, fast and safe. Our team is made of people with extensive theoretical and practical experience in e-commerce, banking, financial software development and online sales.

Our Guarantees

Velespay has bank accounts where the real money is stored in the amount and currency corresponding to the total amount of our clients' funds on their Velespay accounts.

Our Goals

To provide innovative model of work with electronic currency, to offer our clients the most convenient and comfortable solutions for financial independence. To secure confidential data of our clients, to simplify the deposit, withdrawal, payment and transfer of money worldwide and with minimal commission.

About Us

Our company was a result of a long-term practice in the sphere of financial services on the Internet and beyond. Our team has the enormous experience with electronic payment services, banks and financial operations worldwide. Our programmers are the best in the world, and our customer support experts work 24/7 and at the highest level.

Companies included in the infrastructure

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For questions about the operation of our services, as well as the fulfillment of obligations on the part of stores and other online platforms that work with us, you can contact us at: support@velespay.com.

Please note! If your question is related to non-fulfillment of obligations to sell a product or provide a service, specify the following information in the letter:

• In the subject line - A claim for non-fulfillment of obligations under the order;
• Link to the store's website or online platform;
• Detailed description of the situation;
• Confirmation of the fact of payment (receipt from the service, bank statement, details for searching for the operation in the system, mail that was specified on the payment page), other information to identify you as a payer;
• Contacts that you used to contact the contractor of the order;
• Screenshots of the conversation (if any).

The maximum period for consideration of applications is 30 days.