About the company

Velespay's mission is to make online payments simple, fast and safe. Our team is made of people with extensive theoretical and practical experience in e-commerce, banking, financial software development and online sales.

Our Guarantees

Velespay has bank accounts where the real money is stored in the amount and currency corresponding to the total amount of our clients' funds on their Velespay accounts.

Our Goals

To provide innovative model of work with electronic currency, to offer our clients the most convenient and comfortable solutions for financial independence. To secure confidential data of our clients, to simplify the deposit, withdrawal, payment and transfer of money worldwide and with minimal commission.

About Us

Our company was a result of a long-term practice in the sphere of financial services on the Internet and beyond. Our team has the enormous experience with electronic payment services, banks and financial operations worldwide. Our programmers are the best in the world, and our customer support experts work 24/7 and at the highest level.

Companies included in the infrastructure

Union Financial Services Pte. Ltd. - International Technology Service Operator, Payment Agent (DOES NOT STORE YOUR FUNDS)

Registration number: 201732659E

Republic of Kazakhstan (BIN): 200750027429

Russian Federation (INN/KPP): 9909569993 / 77087001

Address: 6 Eu Tong Sen Street, #09-09, The Central Soho 1, Singapore, 059817

Phone: +6531588872

vCard:


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Is a payment agent for the following organizations:

1. Veles Financial Services Ltd. - Money transfers

Registration number: BC1251731

License: is regulated by FINTRAC as a Money Service Business under the number M20173529.

Address: 319 W Hastings St, #400 Vancouver BC V6B 1H6, Canada

Phone: +1 (778) 800-0623

Agreement for the provision of money transfers with Union Financial Services Pte. Ltd. No. VP2 dated 13.01.2021


2. QIWI Kazakhstan LLP - Payment organization

BIN: 060640010247

License: Payment service registration number 02-17-004

Address: Republic of Kazakhstan, 050059, Almaty city, 212 Panfilov Street

Phone: +7 (727) 356-12-12

Payment services agreement with Union Financial Services Pte. Ltd. No. 00008/21 dated 13.01.2021




For questions about the operation of our services, as well as the fulfillment of obligations on the part of stores and other online platforms that work with us, you can contact us at: [email protected].

Please note! If your question is related to non-fulfillment of obligations to sell a product or provide a service, specify the following information in the letter:

  • In the subject line - A claim for non-fulfillment of obligations under the order;
  • Link to the store's website or online platform;
  • Detailed description of the situation;
  • Confirmation of the fact of payment (receipt from the service, bank statement, details for searching for the operation in the system, mail that was specified on the payment page), other information to identify you as a payer;
  • Contacts that you used to contact the contractor of the order;
  • Screenshots of the conversation (if any).

The maximum period for consideration of applications is 30 days.